![]() ![]() You may then return it to its original location and test the range once more. The update should be completed, and the keypad will reboot. If you’re impatient, the keypad will also display to you what percentage of the update is complete, so you can get real-time updates. Your base station light will become amber when the changes take place. When the installation menu appears, click “install the update.” It takes a few minutes to apply the update and restart the system, so give yourself around 10 minutes. The keypad must then be brought to the base station to confirm that it is within range. Look for “system settings,” then “check for updates.” Look for the gear icon on your keypad if it isn’t there, check the keypad’s menu. You can verify yourself if you suspect a problem with system upgrades. ![]() If the problem persists, it will necessitate the assistance of an expert to troubleshoot the issue and implement a remedy. The good news is that you can start an upgrade that will bring the software up to date and (hopefully) allow it to pair properly.Ĭhecking for updates is often the last thing you’ll do before calling a service technician. There is always the possibility that the software on your keypad or base station is outdated. Consider restarting your router to remove the IP address from your device on that network. If the preceding steps are ineffective and If you’ve tried restarting both the keypad and the base station, it’s possible that the router has to be reset. If you continue to receive the “out of range” error, you will need to repeat the instructions and verify that the base station is closer before rebooting the station. When the base station has finished resetting, replace the batteries in the keypad and try again. In order to restart the reset option, hit the power button one more. If you followed the instructions correctly, the base station should be in test mode. Finally, you will need to restart your base station. ![]()
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